Free Worldwide Shipping:

• KACLUT is delighted to offer free shipping on all orders globally, ensuring a seamless and cost-free experience for our customers.

Processing Time:

• Orders are typically processed within 1-2 business days.

Estimated Delivery Time:

• Standard shipping times apply. Please allow 7-14 business days for delivery, depending on your location.

Order Tracking:

• Once your order is shipped, you will receive a confirmation email with a tracking number to monitor the status and location of your package.

Address Accuracy:

• Please ensure your shipping address is accurate to avoid any delays or delivery issues.

30-Day Free Returns:

• If you are not completely satisfied with your purchase, you have 30 days from the date of purchase to initiate a return. The product must be in its original condition, unused, and in its original packaging.

Return Process:

1. Contact our customer service team at kaclut@outlook.com to initiate the return process.
2. Clearly state the reason for the return and provide your order number.
3. Ship the item back to us in its original packaging, including all accessories and documentation.
4. Once we receive the returned item and inspect its condition, we will process the refund accordingly.

Refund Timeline:

• Refunds for returns will be processed within 7 business days after we receive the returned item. The time it takes for the refund to appear in your account may vary depending on your payment method and financial institution.

Contact Information:

• Email: kaclut@outlook.com

We value your satisfaction and appreciate your trust in KACLUT. If you have any further questions or concerns, please do not hesitate to reach out to our customer service team. Thank you for choosing KACLUT for your outdoor adventure needs!